Dear Bedrock Customer,
At Bedrock Quartz we have been actively monitoring and adjusting to the rapidly changing situations and recommendations surrounding COVID-19. We are committed to protecting the safety and health of our employees and customers. We ask for your help and cooperation as we work to interact safely. We have developed and implemented the following to ensure our mutual protection.
In preparation for Bedrock employees entering your home, we will ask the following questions for our mutual protection:
If the answer to any of the above is yes, then we will need to postpone the visit. During our visits to your home, we will follow current CDC protocol of not shaking hands and keeping a 6-foot distance between individuals. Our employees will sanitize their hands and equipment prior to entering your home and once they leave. After your new countertops are installed, our team will sanitize the countertop surfaces and any surfaces that were touched as part of the installation process.
We ask that you sanitize any area or surfaced that Bedrock employees will need to touch, such as doors and door handles. To prepare for templating, where there is an existing countertop in place, we ask that you completely clean off and sanitize your existing countertops, sinks and faucets.
We are committed to these steps to ensure the mutual protection of our health. As we work together on these important issues, we are confident we can all remain healthy and well and continue to take care of your countertop needs during this unprecedented time for all of us.